Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
At HS Online Mart, your satisfaction is our top priority.
We aim to provide quality products and a smooth shopping experience every time you shop with us.
If for any reason youโre not fully satisfied with your purchase, you can easily request a return, exchange, or refund within 30 days of receiving your order.
Once we receive your returned item and verify its condition, your refund will be processed within 5โ7 working days.
Refunds will be made through the original payment method used at the time of purchase.
If the item was purchased via cash on delivery (COD), our support team will contact you to arrange a bank transfer or store credit.
If youโd like to exchange your product for another size, design, or item, simply contact us within the 30-day period.
Weโll be happy to guide you through the exchange process (subject to product availability).
For hygiene and safety reasons, the following items cannot be returned or exchanged:
To start your return or exchange, please contact our support team:
๐ 0300 0944487
๐ง hsonlinemart@gmail.com
Please include your order number, reason for return, and any product photos (if applicable).
Our team will respond within 24 hours to assist you.
Our team is here to help you with any return, refund, or product-related queries.
We value your trust and are committed to ensuring your shopping experience with HS Online Mart remains simple, transparent, and reliable.